Support
Context Help
If you get lost inside our web hosting Control Panel, the first thing you should do is push the Help button, which is visible on each and every page. A context menu will show up. It comprises elaborate information about all the actions that you can carry out on the given page. Each popup opens on the very same page so that you can swiftly return to your work.Video Tutorials
We have an extensive collection of tutorial video clips explaining how to work with our web hosting Control Panel. They're intended for those of you who would like to see how things are being done instead of just reading articles. Thus, everyone can swiftly find their way around our web hosting Control Panel by simply watching our step-by-step how-to videos.F.A.Q.
If you can't discover the solution you are looking for, have a glance at our comprehensive FAQ database, which covers questions asked by actual persons and provides real solutions. We frequently update our FAQ section with new Q&A's in an attempt to encompass all the new additions and innovations related to our web hosting platform.Ticketing System
If you still can't find the solution you need in the Frequently Asked Questions section either, you can contact our fantastic team of customer support engineers available 24/7 and eager to assist you with any question. Each support ticket you send will be replied to in less than 1 hour (the average trouble ticket response time is about twenty minutes), so you will not have to wait a long time to get your question answered.Contact Details
US Toll Free Phone: +1-855-211-0932US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 174213
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
email: support@propersupport.com
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com