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The Intersection of Psychology and Computers

The intersection of psychology and computers is vital to advancing and design of technology that is user-centric. However, it's also the place where many accidental harms to people happen. That's why we need psychologists to play a bigger role in tech development--particularly given that many technology companies change human behavior at scale and profit from behavioral changes, and generally embrace scientific innovation.

In the past the collection of data in psychological research was based on two primary methods: laboratory research and surveys. The former focus on a particular aspect in a controlled, small setting; the latter assess the behavior of a larger group using self-report questionnaires or (potentially structured) interviews. Both have their own limitations.

Computers are able to record and analyze vast quantities of information at a high speed, and in ways that traditional methods aren't able to. This makes them powerful tools for psychologists which opens up a new area of study. For example, a new field called Psycho(neuro)informatics is emerging that merges psychology and computer science to develop models of human brains and intelligence. This requires an expert team: psychologists with domain expertise, and computer scientists who have the ability to create large-scale tracking systems, and to manage and analyze the data that results from it.

However, until recent, there was hardly any collaboration between these fields. Google directors, for instance are more likely have completed studies in computational and computer science (29 percent) than psychology (less that two percent). This has led to psychologists being under-represented as leaders in tech companies, resulting in that technology products are often unable to take psychological considerations into account.

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